Step into The Couture Club—where every purchase brings exclusive rewards, early access to promotions, and privileges reserved for our inner circle.
How it Works
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Join the Loyalty Program
Sign up and start getting rewarded.
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Earn Points
With every purchase, your status rises—granting you access to elevated rewards, exclusive perks, and tiered benefits designed to celebrate your loyalty in style.
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Treat Yourself
Use your points to unlock special benefits, from birthday rewards to early product access, exclusive gifts, and insider-only offers made just for you.
The Couture Club Benefits
Unlock exclusive rewards based on your tier level.
Refer a Friend
Give your friends €20 off their first order and get €20 for each successful referral.
A Personalised Reward for Our Legacy Tier
FAQs
What is The Couture Club?
The Couture Club is our Loyalty Program. It’s our way of thanking you for shopping with us. Earn points for every purchase, referral, and interaction—and redeem them for exclusive rewards, discounts, and experiences.
How can I join The Couture Club?
Simply create an account on our website. You'll automatically be enrolled and start earning points from your very first purchase.
What are the Tiers, and how do I move up a tier?
We have three tiers, based on how many points you've earned in total. The more you shop, refer, and engage, the faster you move up!
How can I earn points?
You earn 1 point for every €2 spent. You can also earn points through referrals, writing reviews, birthday bonuses, and more.
Do my points expire?
Yes, points do expire. But don't worry, you will have plenty of time to redeem them! Points are valid for 18 months from the date of issue. We’ll remind you before they expire!
How can I check and redeem my points?
You can check your point balance by logging into your account on our website to view your current point balance and tier status. You can redeem points at checkout for discounts, gifts, or exclusive services depending on your tier level.
Do my activated rewards expire?
Yes, rewards do expire. Rewards are valid for 18 months from the date you activate them. We’ll remind you before they expire!
How can I reach out if my loyalty points are not getting recorded?
You can send an email to michela@rain-couture.nl, we will do our best to get back to you as soon as possible!
I bought something and I think my point balance is wrong, what can I do?
Some of your purchases may have been older purchases, so some of your points might have expired. When we launched The Couture Club, we rewarded you with as many points as possible according to your purchase history.
** How does the luxury gift redemption work when I reach the Legacy tier?
The luxury gift associated with the Legacy tier is a one-time benefit, redeemable only upon a customer’s first qualification for the Legacy tier. This reward is non-transferable, cannot be exchanged or substituted, and is subject to availability while supplies last.
If a gift is free, why am I being charged for shipping at checkout?
Some gifts redeemed through The Couture Club are complimentary, but shipping fees may still apply at checkout—especially if the gift is shipped on its own.To avoid shipping costs, we recommend stopping by one of our stores to collect your gift if possible. Alternatively, to reduce shipping fees (and environmental impact), you can redeem your gift together with a regular purchase. This way, it can be added to your order at no extra shipping cost.